tags: Society, congestion, corporate responsibility, ethics, parking
Customer Safety & Corporate Morality vs Commercial Viability
October 7th, 2008, by Rich.

Is it wrong to gain commercial profit through somebody else’s law breaking? Perhaps its morally wrong, but its not necessarily unlawful: so every day, when the corner shop near us profits indirectly as its customers ignore parking laws, where does their responsibility end?
The shop is on the corner of a T-junction of between two residential streets. Painted around each corner are double yellow lines, a signal to vehicle users that it’s illegal to park there.
Generally it’s dangerous to park on corners because it forces an emerging vehicle into the flow of traffic without visibility of what’s oncoming. In this case the lines are particularly sensible because the shop sells sweets to kids, and essentials to elderly locals, so there are often small or slow pedestrians crossing the road on the corner. People who can’t see over or around cars, and who need space to be able to cross safely.
Many of the shop’s customers however, don’t arrive on foot: they arrive by car. After parking on the yellow lines they nip in and out, taking a few minutes (or longer when there’s a queue), and they’re gone long before any traffic warden wanders by. Even if there is a warden lurking (a rarity), they’re only going to ticket one or two of the hundreds of cars each day that use the convenience of bending the highway code in order to make their day easier (rather than finding a parking space in the already impossibly congested street). So the dangerous practice continues.
The shop knows it happens, but does nothing to stop it. Possibly because they’ve never considered the ethics of their place in the community, or because doing something would put a huge dent in their profits. Perhaps they should refuse to serve customers who park illegally, but there are so many of them that the commercial impact might compromise the shop’s viability (and ironically this would force their local pedestrian customers further away, so they’d have to cross more roads, and would thus be more likely to be in an accident).
But what if a local kid were to get really badly hurt, or worse, as a direct result of convenience shoppers bending the law in this way? It’s unlikely that the shop could be tried for corporate manslaughter. It’s unlikely that the hundreds of dangerously parked convenience shoppers who park there every day would think twice about their involvement in the chain of events. Would the unfortunate driver, who’d been unsighted by all the parked cars bear the brunt of media and social criticism? Would we then stand up and declare that something should have been done, and someone should have said something?
Is there point where companies should be required to carry the social irresponsibilities that their customers shrug off?


October 14th, 2008 at 4:30 pm
You need to take legal action, and soon.
As you said yourself,
”unfortunate driver, who’d been unsighted by all the parked cars bear the brunt of media and social criticism”
This is unfair, and an exploit in the system.
Take care.
October 15th, 2008 at 5:31 pm
I recently complained, very politely, to a mini bus driver that he was completely blocking the pavement whilst he stood in front of his bus, having a fag. I had to walk out into the busy road, between hurtling traffic, with my dog. He retorted that “As he was picking up a disabled youngster, he could park where he bl***y**ll liked, and anyway, my stinky dog was going to foul the area anyway”
The poo bag that I pulled from my pocket nearly knocked his eye out, and I warned him NOT to try to retaliate before the offence.
On my return trip, he was properly parked and loading the handicapped son of our neighbour onto the bus. The parents and I exchanged cheery greetings within his hearing, then I made a point of stopping to write down the number of his bus, and telling him that if I ever saw it on a pavement again, I would be calling the police
I suppose I should have called the local council, but then bricks and windows can start to float in the same sentence, can’t they?
October 18th, 2008 at 9:45 am
I feel there are laws already in place, they just need to be implemented. Easier said than done. I don’t feel the reponsibility for enforcing said laws should shift onto the shoulders of a small business.
Suggestion: Quite a number of the local community will carry devices that can take digital photos. Why not have them take pictures of offending vehicles, complete with car registration numbers showing, and have the images date and time-stamped, taken so that the junction is easily identifiable.
Find out the email address of the county police force and forward them on.
If that doesn’t work, as in the police take no action, what about the local rag - they need stories and may even print car registration numbers to shame the car owners. The images themselves should be sufficient proof of the car drivers action, thus hopefully avoiding any sort of action by a disgruntled guilty party.
Personally, I feel this is where local communities can/should shoulder a bit of social responsibility. Hope the situation can be resolved as I agree that parking on junctions is a dangerous/irresponsible act on the part of the morons that do it. Rant over. :)