Dutch television program Opgelicht (aka “Conned”) is conducting an investigation into the unreasonable telesales practices that I’ve previously discussed on this site.

Earlier today I spoke with Justin Hendriks, who’s the program editor, and he confirmed that the program has received a lot of complaints from viewers who have been told they won a holiday, but then when they called the company back to claim their prize, have ended up giving their credit card details, after which point refunds are predictably difficult to obtain.

We chatted for a very long time and hopefully some of my words will be coherent enough to be helpful to the program makers.

Dutch readers will find more information on the Opgelicht website. For English readers Babelfish does a passable translation.