Comments on: Junk Mail from Satellite Direct UK

By: natalie

natalie — Fri, 02 May 2008 17:57:17 +0000

I have just been conned by this firm, they contacted me even though I am a member of TSP and told me they were the company I already have a sky repair plan with but were informaing me of a price drop! even though I asked lots of questions about the call and the plan and why it wasn’t automatically renewed as it is every year, the caller was plausible and unfortunatley I was dupped. I am now trying to get my money back. The company are overdue with accounts but it will take time to for them to be struck off the Companies House register. My next step is to report them to trading standards and the police.

By: Rob

Rob — Tue, 29 Apr 2008 16:59:11 +0000

Here’s an interesting link:
http://www.asa.org.uk/asa/adjudications/Public/TF_ADJ_43603.htm
re Digital Satellite Warranty Cover Ltd (merged with Satellite Direct UK)

The ASA were unhappy with their activities. I suggest that anybody who received anything in the post from them, especially when they don’t have Sky, forward the letter to them.

By: Rob

Rob — Tue, 29 Apr 2008 16:35:03 +0000

We’ve had three calls from them over the last few days, on each of our two phone lines. The 2nd line is only used for a sky broadband connection, and they are the only people ever to have been given the number. (Although the main line is down as contact number, they insist on phoning us on the broadband line.) Since we get warranty calls on that number, it strongly suggests that Sky are themselves releasing the number.

By: g delaney

g delaney — Fri, 18 Apr 2008 16:03:10 +0000

Does anyone else here recal.You have to give your name ader,for their garentee when you buy from COMET.This is where I think they got my details from.

By: Susan B

Susan B — Tue, 18 Mar 2008 14:04:50 +0000

I had a cold call from a company called SatSupport yesterday - like others, I’ve had telephone cold calls banned for years and this is the first cold call I’ve had. I recently had a Sky Plus box installed.

Fortunately I’d seen the BBC’s Watchdog programme the previous week, so I put the phone down on them (the number was 08716641482) . I think the only answer is NEVER to agree to anything on the phone from a company that calls you cold. Ask them to send you information so that you can take time to make a decision. No decent company would refuse this.

By: sean

sean — Sun, 09 Mar 2008 18:06:34 +0000

dodgey dave reynolds is on watchdog monday 10th march, should be interesting to see him squirm.

By: Paul M

Paul M — Sun, 18 Nov 2007 20:17:23 +0000

An interesting quote from the Satellite Direct website

“Satellite Direct UK Ltd is the Uk’s largest independent provider of service agreements for digital satellite (Sky TV) systems. Satellite Direct UK Ltd is an independent company not connected to, or authorised by Sky to sell service agreements.

By: Paul M

Paul M — Sun, 18 Nov 2007 20:12:12 +0000

In response to comment 20 from a supposed employee it is no wonder that they cannot get their information right when they are clearly emotionally and mentally challenged and cannot even spell INDEPENDENT.

However, under the Data Protection Act 1998 you can write and request that your name and details are removed from their list. They must comply within 28 days.