I just called Your Communications Ltd’s freefone number (UK 0800 195 9000) – and spoke to Rory in the network support group. Rory was very helpful and will be passing the information I supplied on to the customer account manager he also informed me that their client has purchased a block of 100 numbers, and that he had just received a similar complaint for a different number in theblock. I also informed Rory that I had logged a complaint with ICSTIS.