tags: Scams
Phone Spam from Satellite Direct UK
November 23rd, 2006, by Rich.
I just got another call from Satellite Direct UK telling me that my Sky warranty needs renewing. Oddly enough, nothing has changed since their last call. We are still registered with the TPS so it’s unlawful for them to phone us and we still don’t have a Sky box, so it’s definitely not out of it’s warranty period, which they again suggested. Satellite Direct UK you are not morons: stop ignoring the TPS.
Update: Looks like we’re not the only recipients of their unwanted sales calls: Longrider (also called twice) points out a host of others.
Update: Satellite Direct UK’s business practices have subsequently been successfully challenged in the High Court by BSkyB.
Update 2008/03/10: Satellite Direct UK are investigated by BBC Watchdog (it’s available on iPlayer for 1 week after broadcast).
Update 2008/07/05: The director of Satellite Direct UK appears to have been charged with fraud and money laundering.
April 23rd, 2007 at 6:49 pm
I took out cover with a Digital Satellite Cover UK through a leaflet sent to me in feb this year. Paid £119.99 for sky plus box cover for 2 years. Had tel no of 0870 430903. recieved nothing since then and tel number doesnt work. Had to send leaflet with check…so now stuck..are they scam? Sky doesnt know them, directory enquries says there x directory, nothing on web!!!
April 25th, 2007 at 2:17 pm
hiya, i work for sky technical, we do not give anyone’s details out to sat direct!!
We have a company called domestic and general who deal with extended warranties on behalf of sky we don’t endorse any other company to hold extended warranty for our customers. we would pref if you want to take out extended warranty that you take it out with D&G, the warranty is called the sky repair protection plan, the number for D&G is 08702 40 41 42! If you don’t takeout extended warranty, service calls are charged at a standard rate of £65 all parts and labour included this only comes as a last resort if we cannot fix the problem over the phone for you or if you have a continuous problem.
April 25th, 2007 at 3:05 pm
If you do take out the extended warranty with domestic and general, sky repair protection plan(srpp) it is a sky eng that is sent out not an sub contracted eng from domestic and general as happy worker suggested. When you call up D&G to book out an eng they create a ref number which is then given to us at sky and we book out our eng’s with that!!!
If anybody receives a phone call or a letter saying that your warranty is due to run out, check with sky or D&G (if you have extended warranty that is) first.
April 27th, 2007 at 9:10 am
Umm… I have a (very nice) friend who was working (for very low wages) for Satcover and I can confirm that they have now moved around the corner to new premises and are operating as a wheelie-bin and window cleaning company http://www.windowandwheelie.co.uk instead…
April 27th, 2007 at 2:59 pm
Just got a call from
Satellite Services of Bognor Regis 0870 850 5628
po box 749
bognor regis
po21 9bg
see http://www.digitalspy.co.uk/forums/showthread.php?t=476028&page=2&pp=25
also there seems to be other companies nearby (PO BOX Postcode for address is near to real address only last two digits changed)
April 30th, 2007 at 9:12 am
anyone who gets bothered by this company should just take a look at this –> http://www.xs4all.nl/~egbg/counterscript.html
May 1st, 2007 at 6:10 pm
RIGHT EVERYONE I HAVE NEWS FOR YOU ALL!!! this is all bollocks
none of these companies are worth anything, if your sky breaks
then just ring them and tell them either they fix it or you
cancel.simple as that
May 5th, 2007 at 2:03 pm
The company a few doors down is Team Telecom they provide free 0870 numbers, automated telephone surveys and a call centre for incoming calls. I think you are right V this is in fact DPS trying to put people off the scent by registering their company at an accountants a few doors down in a building that they probably own and are renting out.
They have a number of websites take a look see for yourself
http://promovox.co.uk/
May 8th, 2007 at 1:16 pm
as you may or may not know sat cover is under investigation at the moment they also have a radio staion playradio uk all from one address and as no mail reches anyone at this address this is the only outlet to vent my frustration at there persistent phone calls
May 9th, 2007 at 11:05 am
Satellite Assured Ltd have just charged us twice £60 and £65 in the same month for a service we did not ask for from them. There must be a link between them and Satellite Direct whom we do have a policy with. How else could they have got the bank details. This must be a scam. Does anyone know how it can be stopped? Surely there’s a government agency out there excited about catching people red-handed at theft!