tags: Scams
Phone Spam from Satellite Direct UK
November 23rd, 2006, by Rich.
I just got another call from Satellite Direct UK telling me that my Sky warranty needs renewing. Oddly enough, nothing has changed since their last call. We are still registered with the TPS so it’s unlawful for them to phone us and we still don’t have a Sky box, so it’s definitely not out of it’s warranty period, which they again suggested. Satellite Direct UK you are not morons: stop ignoring the TPS.
Update: Looks like we’re not the only recipients of their unwanted sales calls: Longrider (also called twice) points out a host of others.
Update: Satellite Direct UK’s business practices have subsequently been successfully challenged in the High Court by BSkyB.
Update 2008/03/10: Satellite Direct UK are investigated by BBC Watchdog (it’s available on iPlayer for 1 week after broadcast).
Update 2008/07/05: The director of Satellite Direct UK appears to have been charged with fraud and money laundering.
May 16th, 2007 at 12:44 pm
I have just recieved yet another letter this morning from Digital Satellite Warranty Cover Ltd, this is after being assured time and time again by the people at Digital Satellite Warranty Cover Ltd, that all my details have been removed from their system.
Hrrrm I think they may be telling a porky or two.
I have lost track of the number of “Urgent” letters that have been sent to me in both white & manilla envelopes, wanting my credit or debit card details. “NOT ON YOUR NELLY”, this Company shows all the outward signs of a dodgy and untrustworthy company, and acts more like an agressive bailiff, than a SKY Warranty company.
Digital Satellite Warranty Cover Ltd, where did you get my details, was it from SKY’s James Murduoch? It wasn’t from me! Digital Satellite Warranty Cover Ltd is no part of and is nothing to do with SKY, so don’t be fooled by their “Urgent” letters.
If my warranty has run out with SKY, and my epuipment should fail, then I would just close my contract, and open a new one, with new equipment, and recycle the old! No need for unscrupulous conmen.
S W, London WC1
May 17th, 2007 at 9:29 pm
i used to work for satellite direct and they are the most unprofessional company i have ever worked for. the managers sit on the computers all day listening and downloading music, they have no management skills at all. one manager there who i wont name thinks she can talk to people like crap all the time and you get disciplinary just for being off break late. the company send letters out to everyone who is on there data base and they don’t know if your warranty has expired they just know that you have sky, so for all you know they could be covering you twice. just to let u know they have changed there name again for the seventh time to satlink services.
May 18th, 2007 at 9:40 am
a month ago i cancelled sky package. today, 18-05-07, sattalite direct, took £110-00 out of my account for, next years insurance !!!!!!!!
yours sincerly. mr. a. monaghan
May 18th, 2007 at 1:24 pm
I have been hit by their service plan scam, but have you seen their new flyer for the VEHDA Isis box. This claims to scale up any content, DVD, TV or game and convert it to HD. Surely that is impossible and tradng standards should be all over for that claim. If the screen is not 1920 x 1080 it cannot show HD!!
May 18th, 2007 at 6:24 pm
Thank you Rich for your fantastic comments, fancy meeting up and chatting about this in person?
May 18th, 2007 at 7:30 pm
Thanks, but no thanks, time is too short.
May 19th, 2007 at 4:31 am
Listen rich the thing that concerns me, is that you have got a hell of alot
time on your hands, quick question have you got a job or are you just some
sad loner who’s got nothin else to do. If your wondering why i’m being hostile towards towards yourself is because i work for digital satellite warrnty services,
based KIRKBY not kirby which is located in Liverpool, and have done for the
last 2 years. Now not only is it a great working enviroment but i know we
offer a 24hr call out service because i go out which the engineers on spot
checks also hannah e-mail
me pmaisgood@yahoo.co.uk i like the way how you think
May 19th, 2007 at 11:46 am
It should come as no shock to you (pmaisgood) to learn that I’m entirely unenthused about the service your employer offers, because I don’t have a sky box.
Your employer was introduced into this discussion by people who described similar business practices to those pursued by Satellite Direct, and I have highlighted that they are not the same company. Subsequently somebody called willy pointed out that DSWC appear to be linked to previous misleading advertising, according to the Office of Fair Trading. It was also suggested, but not corroborated, that SD may be buying DSWC’s customer database.
I’ve not noticed you being “hostile towards” me, but I cannot help but be disappointed that you’ve not taken the opportunity to present a positive face of the company you claim to represent, rather than the threat you leveled at G.M.Campiont who has only described a desire to retrieve his money by visiting a company premises.
Perhaps you’d like to take this opportunity to redress the balance, and clarify any uncertainty regarding any speculated business relationship between the companies.
May 21st, 2007 at 10:05 am
Have just had £110 taken form credit card by Satellite Direct but have never had any contact with them. However my husband did sign up to South Coast Satellite in Bognor Regis. It looks like we have been had. Does anyone have a phone number for satellite direct so I can try and get my money back.
May 22nd, 2007 at 8:14 pm
Satellite Direct are in the process of buying up several companies who offer cover on sky equipment. I have worked for Satellite Direct since day one as a service engineer, its the best cmpany I have worked for including several years with Sky.