tags: Scams
Phone Spam from Satellite Direct UK
November 23rd, 2006, by Rich.
I just got another call from Satellite Direct UK telling me that my Sky warranty needs renewing. Oddly enough, nothing has changed since their last call. We are still registered with the TPS so it’s unlawful for them to phone us and we still don’t have a Sky box, so it’s definitely not out of it’s warranty period, which they again suggested. Satellite Direct UK you are not morons: stop ignoring the TPS.
Update: Looks like we’re not the only recipients of their unwanted sales calls: Longrider (also called twice) points out a host of others.
Update: Satellite Direct UK’s business practices have subsequently been successfully challenged in the High Court by BSkyB.
Update 2008/03/10: Satellite Direct UK are investigated by BBC Watchdog (it’s available on iPlayer for 1 week after broadcast).
Update 2008/07/05: The director of Satellite Direct UK appears to have been charged with fraud and money laundering.
May 23rd, 2007 at 9:08 am
Satellite Direct, Satcover, Satellite Assured, Digital Services, Nationwide Digital Services South Coast Satellite(Dave Reynolds) are all one of the same and they are supported by Data Partnership who supplies your details.Once they get your credit card details by pretending they are SKY they are free to deduct money as and when .Then you have to try and get it back!!!!!
May 24th, 2007 at 2:14 pm
my company is still trying to get from SCSS the service charge for a job carried out on behalf of them on the 23rd January for a customer of theirs, they have eventually sent a cheque dated 13/04/2007 which has subsequently been returned with “REFER TO DRAWER” emblazoned upon it.
May 25th, 2007 at 12:31 pm
I went with SATELLITE ASSURED last year mainly because they were about £30 cheaper than SKY PLAN. Lucky enough my system did not break down, in Jan 07 I up graded to sky plus got rid of the old system. Tried to contact satellite assured to cancel policy but could not get thru to them, I only got answering machines. Feb 07 got a phone call from satellite assured to renew my policy, I told them did not have that system anymore and to cancel it. May 22 07 received a letter and form from satellite assured,saying they were going to debit money from my account at the end of June thank you very much. Tried once again to call them no chance, I left a message on there answering machine to get back to me, I’ve also wrote to them. So now I am just waiting to see if any money goes out of my account. I also called the Trading standards people in my local area…
May 27th, 2007 at 10:17 am
If this compay is selling warranties are they subject to FSA rules and regulations? If they aren’t perhaps they should be, however if they are, they seem to be breaking the rules on selling financial products.
May 27th, 2007 at 9:13 pm
These companies are clearly breaking all the rules laid down by FSA,remote selling ,data protection, ,IOC ,consumer groups,trading standards all who seem to be incompetent toothless sharks who have been employed by the government because they cant get proper jobs best thing to do is stop all transactions immediately because if you dont they will just keep on submitting request for your hard earned cash.
May 29th, 2007 at 12:01 am
Sat D and all its affiliates call it a “subscription” to a repair service not a warranty so they are not regulated by the FSA but i purchased a plan from satellite assured and it clearly reads “SATELLITE ASSURED WARRANTY CERTIFICATE” WHICH IS A BREACH OF THE FSA! so they should really be reported! if you sell warranty’s you have to be regulated by the FSA which they are obviously not considering the number of people they have scammed! DO NOT BUY FROM THEM report them to
Financial Services Authority
25 The North Colonnade
Canary Wharf
London
E14 5HS
Tel: 020 7676 4646
Fax: 020 7676 9727
Email: whistle@fsa.gov.uk
I only took a warranty with them because they phoned me and they said it had expired. I said I was already paying a subscription to another company. they said that the company was under investigation by sky and trading standards etc. This is obviously a way they get most of there business. They don’t seem to understand that you don’t have to lie to sell something. If you ask me its the directors fault!
May 29th, 2007 at 12:04 am
Thanks Tom I reported them and the FSA say they are making a case against them
May 29th, 2007 at 12:07 am
http://www.satassured.co.uk/
May 29th, 2007 at 3:43 pm
Hi
My sky box is insured with SATELLITE ASSURED.They are based in West Sussex.I hope they are genuine.I pay them £75 annually.
Can someone please confirm if that is what they charge for a standrad sky box?
May 30th, 2007 at 9:25 pm
satellite assured have charged u 10 pound more it’s 65 for a standard system be careful with that company!