Phone Spam from Satellite Direct UK

November 23rd, 2006, by Rich.

I just got another call from Satellite Direct UK telling me that my Sky warranty needs renewing. Oddly enough, nothing has changed since their last call. We are still registered with the TPS so it’s unlawful for them to phone us and we still don’t have a Sky box, so it’s definitely not out of it’s warranty period, which they again suggested. Satellite Direct UK you are not morons: stop ignoring the TPS.

Update: Looks like we’re not the only recipients of their unwanted sales calls: Longrider (also called twice) points out a host of others.

Update: Satellite Direct UK’s business practices have subsequently been successfully challenged in the High Court by BSkyB.

Update 2008/03/10: Satellite Direct UK are investigated by BBC Watchdog (it’s available on iPlayer for 1 week after broadcast).

Update 2008/07/05: The director of Satellite Direct UK appears to have been charged with fraud and money laundering.

Update 2009/04/27 Many people are commenting that Satellite Direct have charged them 10x their agreed direct debit amount. It has been suggested that HMCS MoneyClaim Website is a good place to get your money back if you can’t contact Satellite Direct.

Rich says:

06/01/2009 at 09:24

You may mean this company:

SKY-PROPLAN LTD, SPECTRUM HOUSE, DUNSTABLE ROAD, ST ALBANS, HERTFORDSHIRE AL3 7PR
Company No. 06033468

Spectrum House is a commercial building where small companies can lease space, so you may get somewhere by contacting the property’s agent to see if she has up-to-date contact details (Charlotte Creasey at Instant Offices (UK) on 0844 636 0129).

17/03/2009 at 21:19

Thanks Tony, I’m sure some people will find that helpful. I still don’t have Sky, so it’s a moot point for me.

18/03/2009 at 22:09

Lee, FYI, alternative addresses for both companies (for in the eyes of the law they are two companies) are here.

sat direct staff says:

03/06/2009 at 07:53

id just like to say… i work for satellite direct and ive just used the last hour of my time to read all of your blogs therefore id like you all to take 1 moment to read through mine, ive worked for satellite direct for a very long time and wouldnt change my job! we have had some payment difficulties of which im not goin to deny but id like to ask you all…Any of you that have ever had a problem with your system and called in have we fixed it? YES we have which is the one thing our company has always stated it will thats what we are here for!., it does take a while to get through on the telephone but its in a holding queue so the longer you hold the closer you are to being answered and although obviously this does cost just mention that your not happy about that to whom ever you speak to and im sure they’ll try and help with whatever they can, we are not crooks otherwise we wouldnt have been running for the 7years that we have! we are only humans so when you have problems we cant provide a miracle cure but we will all do our best so please before you allsit on here and slate us please bare that in mind. and if your still having difficulties on contacting us then call on 08716 641402 and you’ll come through to a team of people happy to help in any way they can, many thanks

M Chiddy says:

09/06/2009 at 15:18

To
Sat Direct staff

We know you had problems with taking 10x the monthly amount due..But why promise to have in my bank account with in a month and yet here i am still waiting 3 months down the line for my refund..How long does it take ??

Everytime i ring i get false promises i.e It’s down to be sorted by the finance dept shortly and will be in your account next week Ha Ha…

To tell you the truth enough is enough i will be ringing again shortly and will hang on for the half hour it takes to get through but this time we an ultimatum IF IT IS NOT IN MY ACCOUNT BY THE END OF THIS WEEK THEN I WILL BE TALKING TO MY SOLICITOR AND IT WILL WORTH PAYING HIM £100 JUST TO GET MY MONIES BACK. BECAUSE IT WILL ALSO HIGHLIGHT TO ALL WHO THINK ABOUT DEALING WITH YOU/ WHO ARE DEALING WITH YOU DON’T BOTHER THERE ARE BETTER AND MORE TRUSTWOTHY COMPANIES OUT THERE..

AND I HAVE NEVER HAD TO CALL YOU OUT SINCE JOINING THANK GOD IF IT TAKES THIS LONG TO DO A SIMPLE TASK LIKE REFUNDING MONEY THEY GOD KNOWS HOW LONG IT WILL TAKE YOU TO ARRIVE AND FIX MY SYSTEM

Anonymous says:

17/06/2009 at 13:17

DAVE REYNOLDS IS A THIEF !!
He has stolen £65.00 out of my bank yesterday by setting up a direct debit without my consent or signature.You cannot get them on the phone ……….its always engaged.My bank is going to get my money back through the DD endemnity.BEWARE THE MAN IS A THIEF AND HIS COMPANY IS A SCAM.I HAVE REPORTED THEM TO THE POLICE FOR FRAUD !!!!
THEY ARE SCUM !!!

louise says:

17/06/2009 at 22:36

HA HA HA! SATELLITE DIRECT IS SUBJECT TO A WINDING UP ORDER ON 19TH JUNE AND MOST OF YOU WILL BE OUT OF A JOB BECAUSE DAVE REYNOLDS HAS SHAFTED YOU TOO! NO DOUBT HE IS ALREADY WORKING HARD OPENING UP NEW COMPANIES IN OTHER NAMES SO HE CAN CONTINUE TO RIP PEOPLE OFF. HE OBVIOUSLY HAS NO CONSCIENCE.

admin says:

17/06/2009 at 13:33

Hi Anonymous – can you please provide a Crime Reference Number?
If others report it to the police and can provide CRN’s from other investigations, such as yours, then it will help build a case against the company (if there is one to answer).

trish says:

26/06/2009 at 15:06

have you got a phone number for this con man he has rip me of to

18/06/2009 at 07:25

Interesting comments there louise. Can you cite any information sources? Are any of the local press covering the issue?

rod says:

20/06/2009 at 06:33

no they have not

Phone Spam from Satellite Direct UK

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tags:BBC, fraud, High Court, money laundering, Satellite Direct, Scams, telespam

Phone Spam from Satellite Direct UK

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