Tags: Scams
Phone Spam from Satellite Direct UK
November 23rd, 2006, by Rich.
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I just got another call from Satellite Direct UK telling me that my Sky warranty needs renewing. Oddly enough, nothing has changed since their last call. We are still registered with the TPS so it’s unlawful for them to phone us and we still don’t have a Sky box, so it’s definitely not out of it’s warranty period, which they again suggested. Satellite Direct UK you are not morons: stop ignoring the TPS.
Update: Looks like we’re not the only recipients of their unwanted sales calls: Longrider (also called twice) points out a host of others.
Update: Satellite Direct UK’s business practices have subsequently been successfully challenged in the High Court by BSkyB.
Update 2008/03/10: Satellite Direct UK are investigated by BBC Watchdog (it’s available on iPlayer for 1 week after broadcast).
Update 2008/07/05: The director of Satellite Direct UK appears to have been charged with fraud and money laundering.
June 20th, 2008 at 8:37 pm
When a company sells legimate goods I have no problem with that but misleading the public? I am sure the person in 380 sells goods that are backed up buy a guarrantee. And we are not twats just people who can make a decision yes/no why can’t you learn to accept no as an answer its our choice not yours
June 20th, 2008 at 9:53 pm
If you are having problems with Satalite Assured concerning mis selling, please contact West Sussex Trading Standards who would be very interested to hear from you.
July 2nd, 2008 at 11:19 am
In a lot of cases it seems it is not misseling and simply missunderstanding by a lot of the people who are left unsatisfied by what they have paid for, but obviously in any company there are a few bad eggs looking to weasel their way to a few quid - dont think mobile phone companies or banks are any different.
I think the rip off here lies just as much with Sky because once the year warranty ran out its £75 just to call them out, plus parts and labour costs. These other companies wouldnt be able to offer such competetive deals if Sky/Domestic & General were not so grossly overpriced.
A year’s cover that is cheaper than a single ‘call out fee’ with Sky - which only includes inspecting the equipment. No wonder people are tempted!?
July 3rd, 2008 at 9:34 am
My husband has been conned by a bogus sky repair company. They told him our warranty was up, without checking he gave out his bank details for the sum of £65. On our account a grand total of £165 has been taken out and no trace of the actual company who have not sent the paperwork as promised and we havn’t even had our sky set up for a year. We are trying to get the money back thanks to the bank helping us out I just want to warn others. The company name on the bank statement is Redbourn St.A. wp-sky-pro-plan.Lt.
July 5th, 2008 at 10:31 am
For those interested just seen on bbc website and local Bognor paper Mr Dave reynolds appeared in court at chichester charged with several counts of fraud & money laundering relating to his company Satellite Direct & is to re-appear on august 18th for a total sum of 1 250 000 yes one million two hundred and fifty thousand pounds what more needs to be said apart from there will be a lot of people looking for employment soon (poor them)
July 11th, 2008 at 7:38 pm
Mr Reynolds was runner up in the Sussex Business Person of the Year awards 2007/08
What were they thinking?
http://www.thebusinessawards.co.uk/sussex/winners.aspx
Sussex Business Person of the Year
Winner
Steve Greenhalgh (Kates Cakes) Pulborough
Runner-up
Lynette Baldwin (Baldwin Training Centre), Eastbourne
Charita Jones (Momma Cherri’s), Brighton
Dave Reynolds (Satellite Direct UK Ltd), Arundel
July 13th, 2008 at 1:04 am
we have just realised that this company has all our debit card details and has a direct debit mandate set up to this and has been taking money every month althiugh the ammount is small im really concerned as they have details they shouldnt have
July 14th, 2008 at 8:40 pm
i have been trying to contact satellite assured ltd that i have cancel my direct debit with them have been trying to find them on the net cant find them on the email addressed that i got on the letter of them tried looking for them on the phone book cant match the address for me its in chichester PO19 9DQ HAVING TROUBLE locateing them can any one help me contect me on my email addr
July 14th, 2008 at 10:46 pm
Hi Michael, on the SatAssured website their address is stated as: Unit 5, New Barn Vinnetrow Business Park Vinnetrow Road, Runcton Chichester PO20 1QH (map). If you have no luck with that address, you might want to use the address of the domain owner which (according to the last update in 11th Sept 2006) is: 16 The Midway, Felpham, West Sussex, PO22 7HA, GB (map).
July 17th, 2008 at 1:09 am
Is this discussion still active??