Comments on: Suspicious BSkyB Warranty Telesales http://boakes.org/suspicious-bskyb-warranty-telesales/ nice of you to drop by. tea? Sun, 20 Jul 2008 04:38:03 +0000 http://wordpress.org/?v=2.6 By: andrew prentice http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-215954 andrew prentice Mon, 16 Jun 2008 19:57:03 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-215954 my elderly mother-in-law was conned into this companies warranty, they actually called 3 times to get her payment details, i actually work for sky and am an engineer and this company are a shower of cowboy scam artists my elderly mother-in-law was conned into this companies warranty, they actually called 3 times to get her payment details, i actually work for sky and am an engineer and this company are a shower of cowboy scam artists

]]> By: ian gibb http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-191675 ian gibb Thu, 24 Apr 2008 16:08:27 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-191675 Received a call from Digital Satellite Warranty Cover Ltd today, offering me warranty on my Sky equipment. Was told that without the cover I would be asked to pay £80 before parts and labour were charged from Sky. I told the lady on the phone no thanks and that actually the cost of an engineer is £65 including parts and labour. Before I told her that I work for Sky she hung up on me. Before taking up these offers check them out and check out Sky's prices... Received a call from Digital Satellite Warranty Cover Ltd today, offering me warranty on my Sky equipment. Was told that without the cover I would be asked to pay £80 before parts and labour were charged from Sky.

I told the lady on the phone no thanks and that actually the cost of an engineer is £65 including parts and labour. Before I told her that I work for Sky she hung up on me.

Before taking up these offers check them out and check out Sky’s prices…

]]> By: Mike T http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-163182 Mike T Wed, 19 Mar 2008 15:43:49 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-163182 Digital Satellite Warranty Cover have cold called me for the last 2 or 3 years, letters usually follow their phone calls. I have verbally and in writing asked them not to contact me with their offers, I have sent replies to them by recorded post AND also copied them to Information Commissioner and passed information to BskyB solicitors. The more people that complain WILL result in action against them, the evidence is building up and sooner or later some legal eagle or police will take that action . Of course they will be OK as they have Sky TV in prison ! Digital Satellite Warranty Cover have cold called me for the last 2 or 3 years, letters usually follow their phone calls.
I have verbally and in writing asked them not to contact me with their offers, I have sent replies to them by recorded post AND also copied them to Information Commissioner and passed information to BskyB solicitors.

The more people that complain WILL result in action against them, the evidence is building up and sooner or later some legal eagle or police will take that action . Of course they will be OK as they have Sky TV in prison !

]]> By: CARRIE BENSON http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-160111 CARRIE BENSON Mon, 10 Mar 2008 22:41:53 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-160111 I HAVE A WARRANTY WITH DIGITAL SATELLITE WARRANTY COVER LTD AND I HAVE NO PROBLEM WITH THEM THEY ARE A GENUINE COMPANY MY SON JOINED SKY A FEW MONTHS LATER HE SHOWED ME HIS BANK STATMENT WHICH SHOWED £5.75 FOR SKY REPAIR PLAN HE HAD NEVER SIGHNED UP FOR WHEN WE LOOKED INTO THIS SKY HAD GIVEN MY SONS BANK DETAILS TO D&G WITHOUT HIS PERMISION IT SEEMS D&G PAY SKY A PERCENTAGE FOR EVERY CUSTOMER THEY SIGHN UP THATS WHY SKY RECOMEND THEM SO I DONT THINK SKY OR D&G ARE VERY HONEST I HAVE A WARRANTY WITH DIGITAL SATELLITE WARRANTY COVER LTD AND I HAVE NO PROBLEM WITH THEM THEY ARE A GENUINE COMPANY MY SON JOINED SKY A FEW MONTHS LATER HE SHOWED ME HIS BANK STATMENT WHICH SHOWED £5.75 FOR SKY REPAIR PLAN HE HAD NEVER SIGHNED UP FOR WHEN WE LOOKED INTO THIS SKY HAD GIVEN MY SONS BANK DETAILS TO D&G WITHOUT HIS PERMISION IT SEEMS D&G PAY SKY A PERCENTAGE FOR EVERY CUSTOMER THEY SIGHN UP THATS WHY SKY RECOMEND THEM SO I DONT THINK SKY OR D&G ARE VERY HONEST

]]> By: claire http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-157759 claire Thu, 06 Mar 2008 16:45:43 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-157759 i think that all your comments about Digital Satellite Warranyt Cover are all un true, as i have been a customers with them for 6 years and i am indeed a very happy customer and very pleased with there services. I first dedcied to set up a warranty when my SKY box broke down only after 14 months of having it. I then spoke to SKY who told me that i had to pay a charge of an £88 call out fee on top of parts and labour. I was in utter shock with this comment as they never explained it too me when i agreed the contract. I ended up paying which cost me and my parnther nearly £200. Then after a few months i got a phone call from DSWC and i agreed to take out the cover. The person was very pleasant and explained to me that they were not SKY and she even manged to lower the price and giving me 3 months free, which was great. Since then the company have saved me lots of money as in that time my SKY system has broken down 4 times which with out the cover would of cost me £800 but has only cost me £100 saving me £700. So any one who is slatting the company have no right at all the compnay is great and very helpful. So i will now always make sure i have cover with DSWC as they are so realiable and i have no bad things to say about them so thanks to that compnay i have saved lots of money and still have my SKY. Thanks DSWC and to all you out there dont slat a company if you dont know the facts or havnt been a customer your self Claire i think that all your comments about Digital Satellite Warranyt Cover are all un true, as i have been a customers with them for 6 years and i am indeed a very happy customer and very pleased with there services. I first dedcied to set up a warranty when my SKY box broke down only after 14 months of having it. I then spoke to SKY who told me that i had to pay a charge of an £88 call out fee on top of parts and labour. I was in utter shock with this comment as they never explained it too me when i agreed the contract. I ended up paying which cost me and my parnther nearly £200. Then after a few months i got a phone call from DSWC and i agreed to take out the cover. The person was very pleasant and explained to me that they were not SKY and she even manged to lower the price and giving me 3 months free, which was great. Since then the company have saved me lots of money as in that time my SKY system has broken down 4 times which with out the cover would of cost me £800 but has only cost me £100 saving me £700. So any one who is slatting the company have no right at all the compnay is great and very helpful. So i will now always make sure i have cover with DSWC as they are so realiable and i have no bad things to say about them so thanks to that compnay i have saved lots of money and still have my SKY. Thanks DSWC and to all you out there dont slat a company if you dont know the facts or havnt been a customer your self Claire

]]> By: Adam http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-146110 Adam Wed, 23 Jan 2008 19:13:51 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-146110 I have had two calls this week! One was on my home number & todays was on my work mobile! I am an employee so the phone is not registered to me but they still managed to get it! The only person tthat would have had that number would have been, sky! How confused.com am I ? I have had two calls this week! One was on my home number & todays was on my work mobile! I am an employee so the phone is not registered to me but they still managed to get it! The only person tthat would have had that number would have been, sky! How confused.com am I ?

]]> By: Juls http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-144427 Juls Wed, 16 Jan 2008 14:22:26 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-144427 Hi, I too got a call from Satalite Direct and they gave me the blurb about their fantastic offer and that my warranty had expired. I asked where they got my number from and they said Sky gave it to them? I said that I would not agree to any warranty over the phone so asked for their web address which they gladly gave me : www.satellitedirectuk.com/ I then looked at the site and it all looked ok. So being suspicious I thought I would check it out with Sky and they said that they always recommend Domestic and General http://www.domgen.com/ but there were other 3rd parties out there. I'm going to give Sky another call re them potentially giving my details out which I asked them not to do when I took out the sky package...... Really glad I stumbled across this web site today as satellite direct will not be getting a penny out of my £6 though I must add that its showing as £5 on their site. Its really good that there are these sites and forums where we can all warn about bogus or unreliable companies ! Cheers J Hi,

I too got a call from Satalite Direct and they gave me the blurb about their fantastic offer and that my warranty had expired. I asked where they got my number from and they said Sky gave it to them? I said that I would not agree to any warranty over the phone so asked for their web address which they gladly gave me :
http://www.satellitedirectuk.com/

I then looked at the site and it all looked ok. So being suspicious I thought I would check it out with Sky and they said that they always recommend Domestic and General
http://www.domgen.com/ but there were other 3rd parties out there. I’m going to give Sky another call re them potentially giving my details out which I asked them not to do when I took out the sky package……

Really glad I stumbled across this web site today as satellite direct will not be getting a penny out of my £6 though I must add that its showing as £5 on their site.

Its really good that there are these sites and forums where we can all warn about bogus or unreliable companies !

Cheers
J

]]> By: bob http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-124322 bob Thu, 29 Nov 2007 01:50:45 +0000 http://boakes.org/suspicious-bskyb-warranty-telesales/#comment-124322 I wouldn't take out any sort of cover with satellite direct as tbh its a con i used to work for them we received no training and were told to sell by any means nessary and activly encouraged by members of staff to impersonate SKY. Anyone who has cover with them I would recommend cancelling and make sure you tell them before the 12 months is up or they will renew it without warning. If your going to take out protection I would use the sky repair plan as its under written by domestic and general and is the only plan approved by sky.But even this is waste of money as its cheaper just to buy a new box when the old one fails. In general my advice is if called by one of these companies just say "I never want to be contacted by your company or any of its subsidiaries again i want to be taken off your data base and this call is recorded so if my demands are not met i will ask for this recording and see you in court" failing this ask for the supervisor and yell at him. All the information used for this is gathered form out of date sources that's why they use the wrong names etc. Information relating as to whether you have SKY or not came form the survey department of the same company which was previously called DPS (data partnership solutions). This part of the company has now closed down to my knowledge due to a law suit from SKY they now operate a sales department which sell Play TV. So in short my advice is never buy off telly sales people, warranty is always a con the only things you should insure are your house and car.If you do want the product telly sales are offering ask for information out in the post and don't impulse buy on the spot. Just a side note the guy who owns the company is called David Reynolds if you ever want to track him down. I wouldn’t take out any sort of cover with satellite direct as tbh its a con i used to work for them we received no training and were told to sell by any means nessary and activly encouraged by members of staff to impersonate SKY. Anyone who has cover with them I would recommend cancelling and make sure you tell them before the 12 months is up or they will renew it without warning.

If your going to take out protection I would use the sky repair plan as its under written by domestic and general and is the only plan approved by sky.But even this is waste of money as its cheaper just to buy a new box when the old one fails.

In general my advice is if called by one of these companies just say “I never want to be contacted by your company or any of its subsidiaries again i want to be taken off your data base and this call is recorded so if my demands are not met i will ask for this recording and see you in court” failing this ask for the supervisor and yell at him.
All the information used for this is gathered form out of date sources that’s why they use the wrong names etc. Information relating as to whether you have SKY or not came form the survey department of the same company which was previously called DPS (data partnership solutions). This part of the company has now closed down to my knowledge due to a law suit from SKY they now operate a sales department which sell Play TV.

So in short my advice is never buy off telly sales people, warranty is always a con the only things you should insure are your house and car.If you do want the product telly sales are offering ask for information out in the post and don’t impulse buy on the spot.

Just a side note the guy who owns the company is called David Reynolds if you ever want to track him down.

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